Adobe CC: We couldn't install the Adobe Extension

If you get the following error,

"We couldn't install the Adobe Extension.

Please install at least one of the follow Adobe CC apps (2014 or higher) and restart PaletteApp: Photoshop, Illustrator, InDesign, After Effects, Premiere Pro"

then PaletteApp failed to detect an Adobe CC application. Adobe Extension is for Photoshop CC, Illustrator CC, InDesign CC, After Effects CC, Premiere Pro CC, or Audition CC and will not work for Adobe CS6.

In this case, please download or install the latest Adobe CC application and restart your computer.

For old Adobe users, you can try a free Adobe CC trial. We also have Adobe CC deals for new users and if interested, email us at

On Windows, you can also get this error if you do not allow user account control.

If you see the above request, click Yes to install the Adobe Extension

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