Premiere Pro CC Plugin Installation Error: path creation failed

On creating a Premiere Pro CC profile, you may get the following error.

Select your OS to jump to correct section: 

  1. Mac
  2. Windows

 

Mac

1) Navigate to /Library/Application Support/Adobe/Common/Plug-ins

To get here, open Finder and click on Go and then Go to Folder... 

Type or copy & paste "/Library/Application Support/Adobe/Common/Plug-ins/" without the quotations.

2) Create a new folder called ControlSurface

3) Restart the Palette application and go to a Premiere Pro profile. This should attempt to install the plugin again.

 

Windows

1) Navigate to C:\Program Files\Adobe\Common\Plug-ins\

To get here, open the Computer folder and copy & paste the following path into the address bar "C:\Program Files\Adobe\Common\Plug-ins\" without the quotations.

2) Create a new folder called ControlSurface

3) Restart the Palette application and go to a Premiere Pro profile. This should attempt to install the plugin again.

 

For other Premiere Pro CC plugin installation errors, go here.

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